Privacy Policy

Last updated: April 2026

Who We Are

Flex&Launch is a web and mobile app development agency based in India. This privacy policy explains how we collect, use, and protect personal information when you use our website (flexandlaunch.com) or submit enquiries through our forms.

What Data We Collect

When you submit our project intake form or contact form, we collect:

• Your name and business name
• Email address
• Phone number (if provided)
• Project details you provide (service interest, budget, timeline, description)
• How you heard about us

We also collect standard analytics data (page views, device type, referral source) through Google Analytics.

How We Use Your Data

We use your information exclusively to:

• Respond to your project enquiry
• Send you a confirmation email when you submit a form
• Follow up with a proposal or discovery call invitation
• Improve our website and services based on aggregate usage patterns

Email Processing

Form submissions are processed through Brevo (formerly Sendinblue), our transactional email provider. Brevo processes your data on our behalf to deliver confirmation emails and notify our team of new enquiries. Brevo's privacy policy is available at brevo.com/legal/privacypolicy.

We Do Not Sell Your Data

We will never sell, rent, or share your personal information with third parties for marketing purposes. Your data is used solely for responding to your enquiry and delivering our services.

Data Retention

We retain your enquiry data for the duration of our business relationship and for up to 2 years after your last interaction. You may request deletion at any time.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for email communications

Cookies

We use essential cookies for website functionality and Google Analytics cookies for anonymous usage tracking. No advertising or tracking cookies are used.

Contact

For any privacy-related requests, contact us at hello@flexandlaunch.com.